Website Privacy Policy

Primary Care of North Carolina, PLLC · Last updated: October 10, 2026

This policy explains how Primary Care of North Carolina, PLLC (“we,” “us” or “our”) handles information collected through this website. How we use and protect your health information as a patient is described in our Notice of Privacy Practices.

Information we collect

• Information you give us. When you complete our appointment request form, we collect the details you enter, such as your name, date of birth, contact information, address, the service you are interested in, visit preference, referral information and how you would like us to contact you. Please do not include symptoms or medical details in the form.
• Information collected automatically. Like most websites, our web host records basic technical information such as your IP address, browser type, device type and the pages you visit. This information is used to keep the site secure and working properly.
• Cookies. Our site uses essential cookies needed for the site and its forms to function, and to block spam. We do not use advertising cookies, and we do not sell or share your information for advertising.

How we use your information

• To respond to your request and contact you to schedule an appointment.
• To send you a confirmation that we received your request.
• To operate, secure and improve our website.
• To comply with legal obligations.

How we protect and share your information

Appointment requests are sent securely to our office email, which is covered by a HIPAA business associate agreement, and are not stored in our website database. Once you become a patient, information you provide is protected as described in our Notice of Privacy Practices.

We do not sell, rent or trade your personal information. We share it only with service providers who help us run our website and office (for example, our web host and email provider), when required by law, or with your permission.

Third-party content

Our site includes an embedded Google Map to show our location. Google may collect information when you interact with the map under its own privacy policy. Links to other websites are provided for convenience, and we are not responsible for their privacy practices.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from them online. A parent or guardian may request an appointment on behalf of a child.

Text and phone communication

If you tell us it is okay to call or leave a voicemail, we will use the phone number you provide to contact you about scheduling. We will keep messages brief and will not leave detailed health information unless you have told us we may.

Emergencies

Our website and form are not monitored for emergencies. If you are having a medical emergency, call 911. For a mental health or substance use crisis, call or text 988.

Your choices

You may ask us to update or delete information you submitted through this website that is not part of a medical record by contacting us. Information that becomes part of your medical record is kept as required by law.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us